Shipping policy

SHIPPING POLICY

Last updated: July 2026

Where we Deliver: We currently ship to all addresses within the United Kingdom mainland, including England, Scotland and Wales. We do not currently ship to Northern Ireland, the Channel Islands or international destinations.

Shipping Costs: We offer free shipping on all orders - No hidden fees

Delivery time:Once your order is placed, please allow 1–2 business days for processing. Delivery typically takes 6 - 10 business days after dispatch. You will receive a confirmation email with tracking information once your order has been shipped.

Can I track my order? Yes! Once your order has been dispatched, you'll receive a tracking number via email so you can follow your order's journey.

Late or Missing Orders: If your order has not arrived within 20 business days of your dispatch confirmation please contact us at [your email address] and we will investigate and resolve the issue promptly. We are committed to ensuring every customer receives their order.

Incorrect Delivery Address: Please ensure your delivery address is entered correctly at checkout. Selectly is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your address after placing an order please do not hesitate to get in touch via our Contact Us page.

Damaged or Lost Parcels: In the unlikely event that your order arrives damaged or is confirmed lost in transit please contact us with your order number and a photo of the damage where applicable. We will arrange a replacement or full refund at no additional cost to you.